FAQ Wedding Photo booth

Welcome to our FAQ page! We understand that organizing an event can be a complex task, and we're here to answer all your questions regarding the rental of our party booth. Browse through our frequently asked questions to get all the information you need to prepare for your event!

Photobooth hire

What is a photobooth?

A photobooth is a photo booth equipped with a camera and an instant printing system that allows you to take photos of yourself using a touch screen. Once the photo has been taken, it is printed instantly so that your guests can keep a memorable souvenir.

Can a photobooth be personalised?

You can personalise your photo frames. We can guide you in the creation of your design, so don't hesitate to contact us.

How long is the hire period?

Photobooth hire lasts 4/5 days. You will be delivered on Wednesday or Thursday and we will collect the kiosk on Monday.

How much does it cost to hire a photobooth?

The cost of hiring our photobooth is €449, including delivery. Payment is made online by credit card (Visa, Mastercard, American Express).

Can the photobooth be used outdoors and/or at night?

The photobooth can be used indoors or outdoors (except in the rain), day or night. It has a built-in flash so you can use it at any time of day without additional lighting.

Does rental include assembly and installation of the photo kiosk?

Our offer does not include the installation and dismantling of the photo terminal. However, the kiosk is easy to assemble and dismantle in just 10 minutes.

Printing

How many prints can I make with the booth?

We offer 600 standard prints (7.5×10 cm) throughout your event. You have unlimited access to a digital photo gallery. The printer has a capacity of 300 photos, so you will need to reload paper and ink after this number of prints.

How long does it take to print a photo?

It takes an average of 17 seconds to print a photo.

Is 600 printed photos enough for my event?

It depends on the number of your guests. On average, there are 323 prints per event. If you expect more than 100 people at your event, an additional consumable might be useful (at the price of 30€ for 300 prints).

I don't want to print photos, is that possible?

No problem! You can take as many digital photos as you want. All the pictures will be available in your online gallery 7 days after your event, which you can share with your guests.

Booking

Is it possible to pay in installments?

You can pay in 2 installments without any fees.

Until when can changes be made?

Changes to delivery information or photo frame visuals can be made until the Tuesday of the delivery week. After that, no changes can be made.

Is there damage insurance?

Yes, you can purchase damage insurance for €19.99, which covers you in case of material damage and any unintentional accidents.

What should I do in case of cancellation or postponement of my event?

You have a 14-day withdrawal period with no fees after the date of your reservation. If you have purchased cancellation insurance (€4.99), you can cancel up to 7 business days before the date of your event without any fees. You can postpone your reservation up to 7 business days before the date of your event without any fees, provided there is stock available. After this 7-day period, any postponement request will be considered a cancellation.

What should I do in case of a technical issue?

We are available 7 days a week from 9 AM to 11 PM by phone at 01 84 60 81 60. Feel free to leave a message, and we will get back to you quickly. Our technicians will assist you remotely to resolve your issue. For common problems (paper jams, printer issues, etc.), a user manual is provided with the photo booth to guide you through the steps.

How far in advance do you recommend reserving a booth?

Certain times of the year are more in demand than others, especially during wedding season (April to September). It is advisable to book 2 to 3 months in advance to ensure the availability of a photo booth.

Delivery and return

Are delivery and return included in the price?

We offer free delivery and return via our carrier UPS. We deliver and pick up the booth at the location you specify.

Can I transport the booth in the trunk of a car?

Yes, the booth is designed to be easily transportable in a car.

Technical information

What are the weight and dimensions of the photo booth?

The total weight is 28 kg! The booth is delivered in two parts: its stand and its head containing the integrated printer. Once assembled, your booth can be adjusted between 1.5m and 1.8m in height. Its footprint is 50x50cm.

What are the weight and dimensions of the package?

The package size is 80x58x44cm and weighs 31 kg.

What type of packaging is used for shipping the photo booth?

The booth is delivered in its box and protective cover.

What type of camera is used?

It’s a professional quality Canon 4000D DSLR camera.

What type of printer is used?

It’s a thermal sublimation printer used by photo labs. Your photo prints very quickly and dries instantly.

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